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| Client Testimonials |
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I can focus all my energies into my business because I feel secure with the professional, yet personalized service that I have with Mellott & Mellott. |
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Bob J. |
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I believe this firm to be unparalleled in service and integrity. I would and have recommended Mellott & Mellott to anyone needing the services provided. |
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Kenneth S. |
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We have been very well served for over 25 years. They are very professional. |
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Ranny & Denise G. |
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Attention to detail, willingness to work with my schedule, quality of work, reputation of your firm, confident that my taxes are done properly. |
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Edward B. |
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The firm has always been very efficient and very responsive in the many years that I have used them. I would highly recommend them. I know I can call them anytime and they will help me. |
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Christina J. |
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Yes, through both business and personal financial dealings with M&M I've found the company to be very easy to work with. |
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Ellen C. |
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Dear Client:
Included below is a sample of the results of our sixth annual client survey which we mailed to all of our clients upon the completion of their 2006 income tax returns. The results speak for themselves!
Would you recommend our Firm to others? If so, why?
• Yes, the attention to detail, willingness to work with my schedule, quality of work reputation of your firm and confidence that my taxes are done properly!
• Yes, the prompt, thorough services are indispensable to me and greatly appreciated.
• Yes, professional and responsive. I would recommend Tom Meyer to friends, relatives and any Mellott & Mellott prospects.
• Yes, Mellott & Mellott is the best! They have top drawer client service. Friendly experts from beginning to end.
• Yes, super people! Excellent service. All my questions are answered in a timely fashion. I never feel rushed.
• Yes, they are very honest, informative and professional. Tom Bowns is very professional!
• Yes, I know that the accounting for my business is handled by a professional yet personable group.
• Yes, John (Mellott) is a great advisor. Smart, approachable and very practical.
• Yes, because you are knowledgeable, you explain exactly what you are going to do and then you do it in a timely manner.
• Yes. I have total trust that my returns are being done efficiently and properly and this professionalism keeps me calm and relaxed regarding tax and accounting matters.
• Yes, my wife and I have had the pleasure of your service for over 40 years. We are satisfied clients!
• Yes. You have always treated me and my family like we are part of your family. I appreciate this comfort level that you give us.
• Yes, I feel strongly that your firm has a high level of integrity, which makes me more comfortable.
Were the employees of our Firm courteous, friendly and responsive?
• Yes, I was so pleased with Michelle and hope to work with her again.
• Yes, we have been a client for a number of years and the way your firm has handled our business affairs has always been first class.
• We always receive first class service from Mellott & Mellott. Don Mellott, Jr. is a real pro and a pleasure to work with. Makes a tough process seem easy.
• Rick Rumpler couldn't be any better in his response of doing anything that I have asked him to do for me. He is so courteous and thoughtful. I really appreciate all that he does for me.
• Yes, very much so. They set the initial meeting quickly and completed my returns in a short time frame. Mike is excellent at follow up issues.
• Yes, I work with Erin who returns my phone calls in a timely fashion, accommodates my needs and goes out of her way to provide hands-on customer service. Don, Jr. has been a pleasure to work with as well.
• It took less than one day for everything. Cyndi was very easy to work with and fast. I am very happy and it is March 16, 2007 and all my tax headaches are complete. You can't beat that!
• Absolutely. Karen is excellent.
• Everyone was extremely courteous and friendly. Mike was very helpful with all my questions and e-mails.
• All members of this firm, including the receptionist, are friendly and courteous and all calls and questions are answered or returned promptly.
• Yes. Every year I call to do my taxes, Greg is always more than accommodating to meet my scheduling needs. I refer Greg to all my clients. His excellent work goes without saying!
Based on comments like these and we have many more similar to them, we believe you may comfortably refer us to your friends, clients and contacts that need the services of a Certified Public Accountant. To view the remaining survey responses, click full 2006 survey responses.
Sincerely,
Donald L. Mellott, Jr.
Managing Partner |
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